Pink Roofing Helps Homeowner Win After Two-Year Insurance Battle
At Pink Roofing LLC, we believe every roof tells a story, and every homeowner we help becomes part of the Pink family.
That’s why we’re proud to launch our new blog series, Pink Success Stories — where we share real experiences from customers who trusted us to restore and protect their homes after storm damage.
Our first story is one that’s especially close to our hearts. It’s about persistence, professionalism, and doing what’s right for our customers — no matter how long it takes.
The Beginning: A Roof in Need
Over two years ago, our team began canvassing a beautiful neighborhood that had been impacted by storms. During that time, we came across a gorgeous home with a roof showing clear signs of aging and storm damage.
We met the homeowner, Mrs. Rachel, and explained that her roof not only showed storm-related wear but that her shingles were also discontinued — meaning they were no longer in production.
This detail can make a huge difference in the insurance claim process since discontinued shingles often qualify for full replacements rather than partial repairs.
Staying Connected
For months — and then years — we stayed in touch with Mrs. Rachel. Every few months, we checked in professionally and respectfully to remind her about the opportunity to file a storm damage claim.
After another major storm hit the area and more shingles were lost, Mrs. Rachel finally decided it was time to take action.
The Challenge: An Initial Denial
When Mrs. Rachel’s insurance company, Nationwide, came out to perform their inspection, they only approved a small repair — just 15 shingles.
But we knew that wasn’t right. Our team at Pink Roofing didn’t stop there. We knew the shingles were discontinued, and any replacement material would create a visible mismatch that wouldn’t look right or perform properly.
So we worked with a third-party testing company to verify the shingle’s discontinued status and submitted those results directly to the insurance company.
The Victory: A Full Roof Replacement
Once the proof came back, Nationwide reversed their decision and approved a full roof replacement.
Mrs. Rachel was thrilled. She chose the Onyx Black Owens Corning Duration Shingle for her new roof — a timeless, high-quality choice.
Our Pink Roofing crew installed the entire roof in one day and completed brand-new gutters the next day, giving her home a completely refreshed and protected look.
The Result: Persistence Pays Off
What started as a two-year journey ended in total success — a fully restored home, a satisfied customer, and another example of how persistence pays off.
This story isn’t just about one roof. It’s about commitment, knowledge, and trust.
At Pink Roofing LLC, we specialize in insurance claims for storm restoration, and we don’t give up when things get tough. We know the process, we fight for our customers, and we make sure every homeowner gets the coverage they deserve.
Stay Tuned
Mrs. Rachel’s success story is just the beginning. Stay tuned for more Pink Success Stories — because at Pink Roofing, we build more than roofs; we build relationships.
