From Discontinued Shingle to Full Roof Approval: A Story of Trust, Consistency, and Results
When it comes to your roof, having a trusted contractor makes all the difference. This is the story of how Pink Roofing helped a homeowner with a discontinued CertainTeed Horizon shingle turn uncertainty into a full roof approval.
The Discontinued Shingle Dilemma
One day, I noticed a home with the old CertainTeed Horizon shingle—an out-of-production three-tab that mimics architectural style. I knew this type of roof was a conversation starter, so I knocked on the door. The homeowner told me he had heard contractors talking about the shingle being discontinued, but he didn’t think there was anything wrong.
Building Trust Through Consistency
I didn’t push a sale. Instead, I offered something invaluable—ongoing trust. I proposed regular inspections after storms or every six months. He agreed.
For over a year, I checked his roof every few months, documenting its condition and keeping in touch. When a big storm finally hit about a year and a half later, the trust we’d built meant he welcomed an inspection.
From Storm Damage to Approval
Sure enough, shingles had blown off multiple slopes. I advised him to file a claim. When the adjuster arrived, I guided them through the fact that the shingle was discontinued. To verify, the carrier ordered a third-party ITEL report.
Patience paid off. After several months, the carrier approved a full roof replacement. But that wasn’t all!
A Roof & Solar Win
In addition to the roof, the insurance covered the removal and reinstallation of his 37 solar panels—fully covered, no added homeowner cost.
The Real Story: Relationships Win the Day
This wasn’t just about a discontinued shingle. It was about consistent follow-up and building a relationship. While other contractors knocked, he stuck with Pink Roofing because I kept my word—being there, every time.
Today, he has a brand-new roof, and he knows who to trust for the long haul. That’s the kind of persistence Pink Roofing stands for!
Stay Tuned
Stay tuned for more Pink Success Stories — because at Pink Roofing, we build more than roofs; we build relationships.
